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Customer Service
Toll-Free Phone:
1-800-372-1033
M-F, 8:30 a.m. - 7:00 p.m. ET
(excluding most federal holidays)
Online Support Forms
Major Topics Covered
Absenteeism and turnover
Affirmative action/diversity
Age bias and compulsory retirement
Benefit plans
Communicating policy
Compensation administration
Contract negotiation and enforcement
Drug and alcohol testing
Employment-at-will
Employment discrimination
Employment testing
Family and medical leave
Fetal protection
Flexible employment
Handling grievances
Health care cost management
Hiring in unionized settings
Hours of work
Incentive systems
Independent contractors
Job evaluation
Layoffs and shutdowns
Minimum wage
Overtime pay
Pay equity
Pay systems
Payroll laws and taxes
Pension law/ERISA
Performance and productivity
Persons with disabilities
Personnel recordkeeping
Recruitment and selection
Retention
Safety and health
Sexual harassment
Strikes and slowdowns
Temporary and leased workers
Termination and outplacement
Training and employee education
Union organizing
Work and family
Work rules and discipline
Workers' compensation
HR Decision Support Network
Details
What this service is:
This new service combines existing services such as HR Library, audioconferences, and HR research reports such as HR Department Benchmark and Analysis with new custom Fast Answer research delivered in the form of short 3-5 page white papers. All the elements of this new BNA service will be offered via a new, authenticated Web site.
Visit the HR Decision Support Network Demonstration Site.
What it helps you do:
Provides vital support and responsiveness, targeted training, and the business tools that enhance the abilities of the entire HR department to provide effective strategic guidance to your organization.
Offers custom Fast Answers to your research questions, tailored to your company’s needs.
Helps you plan more strategically.
Answers pressing questions you and your department face every day.
Provides research into best practices.
Trains HR staff on latest HR practices.
Benchmarks your achievements against those of other companies.
Helps you keep up with the latest HR developments that affect your organization.
Product Structure
Reference: analysis, guidance and primary source material
Notification: current reports providing news and developments
Audioconferences: live and via download
Formats and Frequency
Web notification Web reference material Human Resources Library is updated regularly, includes notification and offers an e-mail update service; Custom Fast Answers are also updated regularly; Research white papers are 12-16 annually (Available exclusively via PDF download); Other components will be previewed off of a marketing demo site. E-mail Weekly frequency with HURW internal registration. Monthly frequency of HRDSN service update emails to account contact.